WIA stands for the Workforce Investment Act of 1998, implemented in Georgia in July 2000.

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Services are provided through a network of One-Stop Centers statewide. The Workforce Innovation & Opportunity Act provides resources, services and leadership tools for the workforce system to help individuals find good jobs and stay employed and improves employer prospects for success in the global marketplace.

The Workforce Innovation and Opportunity Act reforms and modernizes the public workforce system.

Supported by assessment and informed decision making, customers may use their ITAs to purchase training slots in any program on the eligible program/provider list.

Since each of the 20 local workforce boards in Georgia may establish monetary, categorical, and time limits for such vouchers – there may be differences among areas.

Many different education, training, and employment-related services available in the community are also provided by a variety of partner agencies at the One-Stop Center or through referrals.

Does “One-Stop” mean customers only have to go one place for all of the workforce services they need?It ensures that the workforce system operates as a comprehensive, integrated and streamlined system to provide pathways to prosperity for those it serves and continuously improves the quality and performance of its services. The Workforce Investment Act (WIA) requires that each service delivery area (there are 20 in Georgia) have at least one comprehensive or full-service One-Stop Center.A One-Stop Center is a place where Employers and Job Seekers can access a wide range of workforce services.Yes, many excellent workforce resources for both Employers and Job Seekers are available online – starting with the wide range of services and links available through this Georgia Department of Labor web site.Some customers can get everything they need without ever coming into a One-Stop Center.In Georgia, there are over 45 “full-service” One-Stop Centers, and most areas have several other locations for accessing workforce services also.