If you have any questions or concerns, please contact us by phone at 877.482.2430 or via email at [email protected]

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Orders for items immediately available cannot be cancelled or modified once they have been successfully submitted.

We advise you to follow the return instructions included in your package, or refuse the shipment upon delivery, and it will be returned to our attention.

For updates regarding your pre-order, please contact [email protected]

Emails will be responded to within 1-2 business days.

Please note, if no “Find in store” link is given that item is currently unavailable at Gucci locations.

Sale is exclusively available through Gucci outlet locations. For more information, please visit our store locator.Item/Size not available: If the item or size you have selected is not available online select “Find in store”.Please note, if no “Find in store” link is given that item is currently unavailable at Gucci locations. Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of our screen and click on “Checkout” to be led through the checkout process.We do our best to provide expected shipping dates for these items on the product page and during checkout, but please be aware that they may arrive sooner or later than anticipated.Starting from SS 2018 collections, we will not produce, promote or publicise any fur items.You can contact us at 877-482-2430 or via email at [email protected]